Sympathetic phrase Are you O.K.? Oh, no! I am sorry to hear that. Of course, losing a loved one is always difficult. I know your feeling. I know (you're being together for a long time.) Would you like me to (do/ help...) while... ? Let me …

Yesterday I had a counselling at my English school. The counselor was the teacher I had not seen before, who sounded nice. Counselling went with an assessment test, which was similar to speaking task in IELTS. Talking about a topic, I hear…